Privacy Policy
Welcome to www.cronagency.com (the "Site"). This website is owned and operated by Cron Agency Inc ("we," "us," or "our"). We are committed to protecting your privacy and ensuring you understand exactly how your personal information is collected, used, and stored.
By accessing or using our Site, submitting an inquiry, or engaging our services, you agree to the terms of this Privacy Policy.
Our role — controller vs. processor. For the practices described in this Privacy Policy, Cron Agency Inc acts as a controller (i.e., the responsible party). This Privacy Policy does not apply to the extent we process personal information in the role of a processor or service provider on behalf of our business clients — for example, when we operate websites, CRM systems, or marketing platforms for a client and handle their customers' data. For information about the privacy practices of one of our business clients, please contact that business directly. We are not responsible for the privacy or data security practices of our business clients, which may differ from those set forth in this Privacy Policy.
1. Information We Collect
We collect information to provide our technology, development, and marketing services, respond to inquiries, and improve our website experience.
A. Information You Voluntarily Provide
We collect personal information that you voluntarily enter through our contact forms, service inquiries, or during an engagement. This may include:
- Identity Data: First name, last name, job title.
- Contact Data: Email address, phone number, company name, business address.
- Business & Project Data: Information about your business, website, goals, and requirements relevant to a potential or active engagement (for example, details you provide when requesting a Niche & Website Analysis).
- Transaction Data: If you purchase services, we may collect billing details. (Note: We use secure third-party payment processors and do not store full credit card numbers on our servers.)
B. Information Collected Automatically
When you visit our Site, we may automatically collect certain data about your device and usage patterns via cookies and similar technologies:
- Usage Data: Pages viewed, time spent on the site, links clicked, and referring websites.
- Technical Data: IP address, browser type, device type, and operating system.
2. How We Use Your Information
- Service Delivery: To scope, plan, and deliver development, SEO, marketing, and consulting engagements, including preparing the Niche & Website Analysis.
- Communication: To respond to your inquiries and send proposals, reports, invoices, and project updates.
- Marketing: To send you updates about our services or insights, provided you have opted in to receive such communications.
- Website Improvement: To analyze site traffic and user behavior to improve our content and presentation.
- Legal Compliance: To comply with applicable laws, regulations, and tax obligations.
3. Sharing Your Information
We respect your privacy. We do not sell, rent, or trade your personal information to any third parties. We only share data in the following specific ways:
- Service Providers: We share information with trusted third-party vendors who act as "data processors" on our behalf to help us operate our business. These include:
- Website hosting and infrastructure providers.
- Customer Relationship Management (CRM) systems.
- Messaging and communications platforms.
- Payment processors.
- Email delivery platforms.
- Analytics providers.
- Business Transfers: If we go through a business transition, such as a merger, acquisition, or a sale of a portion of our assets, your personal information will, in most instances, be part of the assets transferred. Any successor entity will be bound by terms reasonably similar to this Privacy Policy.
- Legal Requirements: If required by law, court order, or government regulation.
- No Mobile Information Sharing for Marketing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services necessary to deliver messages.
4. Cookies and Tracking
Our Site uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.
- Essential Cookies: Necessary for the website to function (e.g., contact forms).
- Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
Some cookies are deleted when you close your browser (session cookies), while others remain so you can be recognized when you return (persistent cookies). More information about cookies and how they work is available at allaboutcookies.org. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain site features.
Do Not Track: At this time, our Site is not configured to respond to a browser's "do not track" signals.
5. Third-Party Links
Our Site may contain links to third-party websites (e.g., LinkedIn or Facebook). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies upon visiting them.
6. Data Security
We implement reasonable administrative and technical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
7. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, to perform our contractual obligations, or as required by law, after which it is deleted or anonymized.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal retention requirements).
- Request a copy of the personal data you provided to us in a structured, commonly used, machine-readable format (data portability).
- Opt out of marketing communications at any time by clicking "unsubscribe" in our emails or replying "STOP" to our texts.
To exercise these rights, please contact us using the information below. To protect your information, we may need to verify your identity (or, if you use an authorized agent, proof of their authority) before fulfilling a request. If we decline a request, we will explain why, and you may appeal our decision by contacting us again. We do not discriminate against anyone for exercising their privacy rights. If you are a resident of a state with applicable privacy laws (e.g., California), we will honor your rights as required by law, and you may also lodge a complaint with your state Attorney General's office.
9. SMS/Mobile Messaging
If you opt in to receive text messages from Cron Agency Inc by checking the SMS consent box on a form on our website, you are providing your prior express written consent to receive conversational and account-related text messages from us (e.g., replies to your inquiry, scheduling, project and service updates). This service is optional and is not a condition of any purchase.
- Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the number you received a message from. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, opt in as you did the first time.
- Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at 954.900.7777.
- Costs: Message and data rates may apply for any messages sent to you from us and to us from you.
Full program terms are available in our SMS Terms & Conditions.
10. Children's Privacy
Our Site and services are directed to businesses and are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Cron Agency Inc
520 SE 5th Ave, Fort Lauderdale, FL 33301
Phone: 954.900.7777
Email: [email protected]